Italiano
Français
Русский
Español
English
WHO WE ARE
QUALITY AND INNOVATION
ONE OF NOVA-FEER'S STRONG POINTS: FAST EXECUTION OF ORDERS
MADE IN ITALY
NOVA-FERR WORLDWIDE
GUIDE LINES
I
I
NOVA-FERR, HISTORY AND REFERENCE FIELDS
NOVA-FERR S.r.l., founded in 1980, has been constantly growing. Today, with a covered area of more than 40.000 square mt. and with a very wide catalogue, NOVA-FERR is able to satisfy every requirement in the field of ironmongery for gates and industrial doors obtaining a leader position on both the national and the international market.
Development has been possible thanks to the capability of products’ innovation, some of which have become market standards, and to a commercial strategy aimed at satisfying the needs of the distribution channel, composed by the most important specialized ironmongery shops, resellers and distributors of iron goods. Furthermore, users such as blacksmiths and installers have taken great advantage from the flexibility and modularity of products designed by NOVA-FERR S.r.l.
QUALITY AND INNOVATION
The company’s main focus is the continuous process’ enhancement; this goal is constantly realized also thanks to the help of the quality system according to the norm ISO 9001:2015 and certified by the Det Norske Veritas (DNV) authority. The efforts made in this field aim to the constant process improvement in order to constantly satisfy the clients’ needs.
Besides dedicating itself to the continuous improvement of already existing products, the firm engages itself in the creation of new line of products; this, obviously, demands a vision of the market and its needs on the medium and long term, which makes Nova-Ferr a reference point in terms of innovation and the driving force of the whole sector.
The company receives constant feedbacks from the market and the society, which led to the creation of a whole line dedicated to the energy savings: the line is called Artik, a thermal cut counterframe that works as a barrier for the thermal transmission between inside and outside of the building.
ONE OF NOVA-FERR’S STRONG POINTS: FAST EXECUTION OF ORDERS
Another aspect to which Nova-Ferr has dedicated time and energy to is the attention to customer service.
With a very well stocked warehouse of 10.000 square mt., Nova-Ferr is able to house all the articles in the catalogue in order to have very low orders’ execution times.
During the years this aspect has become more and more important.
MADE IN ITALY
The quality brought along by the “Made in Italy” label is a characteristic appreciated worldwide even today; contrary to some of its competitors, Nova-Ferr makes this specific characteristic a strong point and, except for a handful of products (indicated in the catalogue as “imported”), it entirely produces its products in its factory located near Turin, availing itself of the most updated machines existing.
NOVA-FERR WORLDWIDE
Nova-Ferr is a company that, besides having gained an important share of the Italian market, boasts a widespread presence worldwide, with a strong focus on those markets where the construction industry is expanding.
To make this possible, the company uses different approaches according to the country and based on its characteristics: therefore, in some cases it avails itself of agents, in others of well-known distributors, in others it prefers to directly follow the country.
A common trait for each and every country is choosing well respected clients.
NOVA-FERR GUIDE PRINCIPLES
The Nova-Ferr has kept that sentiment among employees "being all part of the same family" arising from its origins and has translated in "teamwork". The Nova-Ferr maintains a low level of turnover among staff in order to give then to their serenity that spills on the way to work and to ensure that the employee acquires a remarkable specialization concerning his work.
- - Nova-Ferr keeps a low turnover level among collaborators that creates a serene working atmosphere leading to a better and more specialized working experience
- - The low turnover level makes the collaborator feeling like he/she belongs to the company and have him/her pursuit the company’s goals and avoiding what will impede reaching them
- - Know-how sharing: Nova-Ferr tries to establish an enjoyable working environment in which the collaborator sees other co-workers as a chance to simplify his/her job; in this way the employee opens up to the others and shares his/her knowledge, making the problem solving process more efficient.
- - Consultancies: the company often avails itself of the help of well-respected field professionals or from close fields and with relevant experience in different functional areas; the goal is to keep an improvement process always active on the whole company system
- - Nova-Ferr is helped both on a national and international level by local agents that ensure a close presence to the client which leads to a constant and efficient pre and post-sale service. Agents are supported by people working inside the company and they are constantly stimulated through the creation of new products, refresher courses and other actions aimed at keeping their focus on the client; assistance and support to the client are the ultimate goals in term of technological innovation, which the company reaches by bringing him/her an innovative product that allows him/her to detain a more competitive edge towards his/her competitors. This approach indicates the will to create a win-win relationship with the client.
- - As far as the relationship with competitors goes, Nova-Ferr holds loyalty feelings towards them that often leads to cooperation and disapproves every action from competitors aiming at modifying the market in order to stop its development; these kind of actions will damage, in the medium and long run, both companies such as Nova-Ferr and its competitors and the clients.
- - Nova-Ferr carefully chooses its providers keeping in mind as a key principle the excellence of the provider’s company processes, which leads to high quality raw materials and, subsequently, a high quality product.